SHIPPING POLICY

Shipping Policy

Last updated: July 2025

SALT for Cooking Private Limited (“we”, “us”, or “our”) currently does not sell or ship any physical products directly to customers. Our platform focuses on digital content, such as recipes and cooking videos shared through our website and mobile app. However, if we introduce the sale of merchandise or physical items in the future, the following policy will apply:

1. Order Processing

• Orders will be processed within 2-4 business days from confirmation, excluding weekends and public holidays.

• Customers will receive an email confirmation once their order has been processed and shipped.

2. Shipping Methods & Delivery Times

• We will offer standard and expedited shipping options.

• Estimated delivery times will depend on the shipping method selected at checkout and the delivery location.

• Delays may occur due to customs, natural disasters, or unforeseen events beyond our control.

3. Shipping Rates

• Shipping fees will be calculated and displayed at checkout based on the delivery address and selected shipping method.

• Free shipping promotions, if offered, will be clearly communicated on our Site or App.

4. International Shipping

• International shipping will be available to select countries. Additional customs fees, import duties, or taxes may apply and will be the customer’s responsibility.

5. Order Tracking

• A tracking number and link will be provided via email once your order ships.

• Customers can use this information to check delivery status online.

6. Damaged or Lost Shipments

• If your order arrives damaged or is lost in transit, please contact us within 7 days of delivery or expected delivery date.

• We may request photos or documentation to process claims.

7. Address Accuracy

• Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.

8. Changes & Cancellations

• Requests to change or cancel an order must be submitted within 12 hours of placing the order. Once processing begins, we may not be able to accommodate changes or cancellations.

9. Contact Us

For questions about your order or our shipping policies, please contact:

SALT for Cooking Private Limited
Email: saltforcooking@gmail.com
Registered Office: [101 Amit Industrial Estate, off S.S. Rao Road, Parel, Mumbai 400012]

By placing an order through SALT for Cooking, you acknowledge and agree to this Shipping Policy.